Security Overview
Last updated: May 2025
At MyNewTerm, we take the security of our customers’ data seriously. This Security Policy outlines the technical and organisational measures we implement to safeguard personal data and maintain service integrity.
DATA ENCRYPTION
1.1 In Transit: All data is encrypted using TLS 1.2 or higher during transmission.
1.2 At Rest: Data stored in our databases and file systems is protected using AES-256 encryption.
ACCESS CONTROL & AUTHENTICATION
2.1 Access to production systems is restricted to authorized personnel only.
2.2 We enforce role-based access control (RBAC) and multi-factor authentication (MFA).
2.3 Access logs are monitored and retained for auditing purposes.
HOSTING INFRASTRUCTURE
3.1 Our services are hosted with reputable cloud providers including:
3.2 All providers comply with internationally recognized standards such as ISO 27001.
VULNERABILITY MANAGEMENT
4.1 We perform regular vulnerability scans and apply security patches as part of our maintenance process.
4.2 We proactively monitor for threats and engage with external security professionals for assessments.
DATA BACKUP & DISASTER RECOVERY
5.1 Data is backed up daily, encrypted, and stored securely.
5.2 We maintain a disaster recovery plan with redundant systems and failover procedures.
5.3 Recovery processes are tested regularly.
INCIDENT RESPONSE
6.1 We have a defined Incident Response Plan (IRP) to manage and mitigate security incidents.
6.2 In the event of a breach affecting personal data, we will notify customers within 24 hours, in accordance with our Data Processing Addendum.
EMPLOYEE SECURITY & TRAINING
7.1 All staff undergo mandatory data protection and security training during onboarding and annually thereafter.
7.2 Staff access to systems is granted on a need-to-know basis and reviewed regularly.
CERTIFICATIONS & COMPLIANCE
8.1 We are certified under:
8.2 We comply with applicable data protection laws including UK GDPR, EU GDPR, and the Data Protection Act 2018.
CONTACT US
9.1 If you have questions or security concerns, please contact:
9.2 Email: dpo@mynewterm.com
© MyNewTerm 2025
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